Clapper is an online gaming platform offered by RocketMind Technologies Private Limited (hereinafter referred to as “RockerMind”, or “We” or “Us” or “Our”). Clapper, through its website and related mobile applications (together referred to as “Platform”), offers skill-based games. These Terms of Service for Clapper (“Terms”) along with Clapper's Privacy Policy (“Privacy Policy”), and the Fair Play Policy (“Fair Play Policy), govern the relationship between the users (“You”) and Us. The Terms, Privacy Policy, the Fair Play Policy, and the cumulative set of Game Rules (together “Platform Policies”) form a binding legal agreement between You and RocketMind, on the basis of which You may visit, access, or use the Platform and related services offered by Us (“Services”).
Your use of the Services indicates Your acceptance of the Platform Policies and hence You are advised to read the Terms carefully before using Our Services.
We reserve the right to periodically review, update, or otherwise modify any part of the Platform Policies at Our sole and absolute discretion, and accordingly, You are advised to keep Yourself updated on the latest Platform Policies. We will provide you with notice of any modification to the Terms, and Your continued access and use of the Services after such notification shall constitute consent to the modified Platform Policies.
If You do not accept any part of the Platform Policies or any subsequent modification therein, You must stop accessing or using Our Services.
To use the Services and play on the Platform, You must register with Us and consent to the Platform Policies. You can register with Us here.
In the event where one or more of the terms hereunder are determined to be invalid or unlawful for any reason, by a competent judicial or quasi-judicial authority in India, the validity or enforceability of the remaining terms will not be affected and the same will be valid and binding on You and all other users.
1.1 “Activity” shall mean a user's participation in the Games organized by Us.
1.2 “Applicable Law (s)” means all applicable statutes, enactments, laws, ordinances, treaties, conventions, protocols, bye-laws, rules, regulations, guidelines, notifications, notices, and/ or judgments, decrees, injunctions, writs or orders, instructions, decisions of any court or any awards or other requirements or official directives of any governmental authority, in any jurisdiction, as may be applicable to the relevant person.
1.3 “Bank Account” means a financial account maintained with a Banking Company or a financial institution and shall include a wallet maintained with an entity authorized by Reserve Bank of India.
1.4 “Banking Company” shall mean a banking company as defined under section 5(c) of the Banking Regulation Act, 1949.
1.5 “Barred States” shall mean any state in the territory of India where online gaming has been prohibited under Applicable Laws.
1.6 “Extra Cash” means the incentive provided by RocketMind, at its discretion, as a part of promotional offering that is first attributable against the Service Fee charged by the Company for a particular Cash Game.
1.7 “Bonus Segment” shall mean the segment of the Clapper Account to which bonus provided by RocketMind and any amount under any other promotional offer on the Platform are credited.
1.8 “Cash Games” are Games that involve a financial stake placed by the participants on the outcome of the Game.
1.9 “Communication Feature” shall mean the in-game features that enable users to interact with each other during a Game.
1.10 “Contest” shall have the meaning ascribed to it under Clause 5.2.
1.11 “Deposit Segment” shall mean the segment of the Clapper Account to which the money deposited by the User is credited.
1.12 “Discounts” shall include any bonus, instant cash, Extra Cash, prizes or any other incentives (either variable or fixed) that may be provided by RocketMind, at its discretion, as a part of promotional offering that is adjusted against the Service Fee chargeable from the User in such manner as may be prescribed under Clauses 9 and 10 of these Terms (as may be applicable).
1.13 “Game(s)” shall mean the various online board games, card games, sports-based fantasy games and other skill-based games offered on the Platform, and shall include the various formats available through Our Services, as described in Clause 5.1.
1.14 “Platform” shall mean the Clapper website and related mobile applications on which online board games, card games, sports-based fantasy games, and other skill-based games are made available to users.
1.15 “Platform Policies” shall mean the Terms, Privacy Policy, the Fair Play Policy of Clapper, and the cumulative set of Game Rules for each Game available on Clapper.
1.16 “Quiz Segment” shall mean the segment of the Clapper Account relevant to Quiz Games, to which: (i) users may transfer the funds for the purpose of playing the Quiz Games, and (ii) winnings from Quiz Games are credited.
1.17 “Clapper Account” shall mean the user account maintained by a user with RocketMind, to play Games on the Platform, consisting of the Deposit Segment, Winnings Segment, Discount Segment, and Quiz Segment.
1.18 “Refund” shall mean the reversal of the charges paid by a user to play a game, to such user's Clapper Account.
1.19 “Service Fee” shall mean the fee charged by RocketMind to a user on every gameplay. The term “Commission” or “Platform Fee” can be used interchangeably with “Service Fee” and shall have the same meaning as assigned to “Service Fee”.
1.20 “Terms” shall mean this Terms of Service and the Privacy Policy of Clapper.
1.21 “Winnings Segment” shall mean the segment of the Clapper Account to which the winnings of users from the Games are credited, less the applicable Service Fees and other levies/deductions. It is clarified that winnings from Quiz Games are not directly credited to the Winnings Segment, but instead to the Quiz Segment.
1.22 “Withdrawable Balance” shall mean the amount in the Winnings Segment and the Deposit Segment.
1.23 “Withdrawal” shall mean the transfer of all or part of the Withdrawable Balance to a designated Bank Account, upon specific instructions by the user to RocketMind to initiate such transfer.
1.24 “Withdrawal Request” shall mean a request by the User to initiate Withdrawal.
1.25 “Withdrawal Segment” shall mean the segment of the Clapper Account to which the winnings of a User from the Cash Games are credited, less the applicable Service Fees.
2.1 Our Services are not intended for or offered to any person below the age of eighteen (18) years, or persons who are resident in or access the Platform from any of the Barred States Assam, Odisha, Telangana, Nagaland, Sikkim, Andhra Pradesh, and Tamil Nadu. We have the right to control the access to Our Services at all times, in any State in India, and reserve the right to update the list of Barred States. Users from Barred states are not allowed to participate in paid versions of the game on Clapper.
2.2 If You are below the age of eighteen (18) years or a resident or located in any of the Barred States, You may not access and use Our Services. In case You do, You shall be solely responsible for any legal actions that may ensue from such use of Our Services. We reserve the right to request proof of age and geolocation at any stage of Your access and use of Our Services to verify that persons below the age of eighteen (18) years or residing or located in Barred States are not using the Service. We may exclude a person from using Our Services where We suspect that such person using the Service is underage and he/she fails to provide Us with a valid proof of age or is located in a Barred State.
2.3 If You are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are accessing the Services from a Barred State, You are prohibited from participating in Cash Games on Our Services. In the event of such violation, Your participation in Cash Games will be deemed to be in breach of the Platform Policies and You will not be entitled to receive any prize that You might win in such Cash Games, Free Games or any type of contests held on the platform or giveaway organized by Clapper or any of it's associates in any form.
2.4 We may terminate Your access and use of the Services when We become aware of or are of the opinion, at our sole discretion, that Your use and access of Our Service is in violation of the Platform Policies.
3.1 Clapper allows You to play Games with other registered users on the Platform. All games that are made available on the Platform are games of skill (the outcome of the game is primarily dependent upon Your skills and not luck or chance), therefore, it is legal to play these games in most states in India.
3.2 You can play the Games offered on the Platform only via the Clapper website and mobile application, which can be downloaded or installed from the official website of Clapper or any app store authorized by Clapper strictly. Clapper is not responsible for any type of apk downloaded or installed by user from unauthorized source.
3.3 When You access Our Services and/or create a Clapper Account, We may collect, use, share with third parties, store, or otherwise process Your information, which may include Your personal information and sensitive personal information, to ensure that the Services may be accessed and used by You efficiently. The collection, use, and sharing of such information are governed by the Privacy Policy which forms an integral part of the Platform Policies. You may access the Privacy Policy.
3.4 At the time You register with Us, You are required to verify Your mobile number for playing any of the Games offered on our Platform. This is to safeguard against fraud of any form at Clapper. All Your information is kept confidential and processed as per Our Privacy Policy.
3.5 When You register with Us, You agree to receive promotional messages from Us, and our affiliates, through SMS, Email, Call and Push Notifications, in relation to Tournaments, offers, and Discounts (of various types and nomenclature e.g. bonus). You may withdraw Your consent to receive such notification by sending an email to hello@clapper.club
3.6 Internet connectivity issues at Your end, disruptions due to Your local internet environment, errors in the setup of software or hardware on Your end, or other factors not directly attributable to Us, are beyond Our control, and accordingly, We will not incur any liability for any halts, breaks, or interruptions in Your usage of Our Services on account of such issues.
3.7 Winnings, Discounts, and prizes whether monetary or non-monetary are unique to each player and are non-transferable. In the event You attempt to transfer any winnings, Discounts, or prizes, these will be forfeited at Our sole discretion.
4.1 When you register with Us, You choose Your username which shall be your identity (“Username”) on the Platform. Your chosen username is confirmed, subject to availability and in compliance with these Terms.
4.2 You are prohibited from creating or using multiple Usernames and/or accounts on our Platform. If multiple User IDs and/or accounts are detected for one user, we may take penal actions, including cancellation of all amounts related to Discounts on linked Username and/or accounts, and suspension of the linked User IDs and/or accounts.
4.3 Username must not be indecent, objectionable, offensive, or unlawful. Username that are found to violate the intellectual property of any entity, reveal personal information, or be suggestive of an advertising or promotional activity, may be rejected. Users in violation of these stipulations will be given an opportunity to provide an alternate Username failing which We reserve the right to either terminate Your Clapper Account or restore Your Clapper Account only after an acceptable Username has been provided by You.
4.4 Your Username will remain active on the Platform unless We terminate or suspend Your access to the Platform for a violation of the Platform Policies in accordance with these Terms, or where You voluntarily delete Your Clapper Account or where Your Clapper Account becomes inactive as per Clause 11.1.
5.1 We currently offer various games available on the Platform, namely - practice games, Cash Games, tournaments, contests, and promotional games (which may or may not involve rewards or Discounts). We may increase or reduce the number of game formats offered through Our Services, at our sole discretion without any prior information.
5.2 A “Contest” is a skill-based competition provided on our platform in which Users can compete against other players. Contests can be paid or free to play. Paid Contests require users to pay a buy-in fee for participation, whereas free Contests are open to all users and do not require the user to put a buy-in
5.3 You agree to abide by the rules and regulations of the Games on the Platform (“Game Rules”, “How To Play”). You are required to ensure that You have read and understood the Game Rules before playing them. The Game Rules form part of the Platform Policies and can be found on the ‘Game rules/how to play’ page of Our Platform.
5.4 We may, from time to time, make additional Games available as part of the Services. The Platform Policies will govern all aspects of such newly introduced Games, and the relevant Game Rules will be made available to You on Our Services.
5.5 We reserve the right to determine the results and winners of each of the Game in accordance with the applicable Game Rules. By registering and/or participating in any Game You agree to these determinations, which shall not be open to challenge. We will post lists of winners on Our Services following each Game.
5.6 In case anything provided in the game rules/FAQ (suggestive or otherwise) as appearing over the Platform are contrary to these Terms, these Terms shall prevail over to the extent they are contrary to the games rules/FAQs.
7.1 Once You register with Us, We maintain a Clapper Account for You to keep a record of all Your transactions with Us. Payments connected with participation in Cash Games have to be made through Your Clapper Account. All deposits made by You are credited in the Deposit Segment, all Your winnings are credited by Us into the Winnings Segment, all Discounts and any amount credited against any promotional offer/Discounts are credited and reflected in the Deposit wallet/Discount Segment or equivalent.
7.2 All transactions You make with Us shall be in Indian Rupees (INR). You are free to deposit as much money as You want in the Deposit Segment for the purpose of participating in Cash Games subject to the following-
You can only deposit such amount as may be specified on the Platform to the Deposit Segment in a single transaction;
the monthly/daily add cash limit and cash withdrawal set by Us with undertakings, indemnity, waiver, and verification conditions as We deem appropriate in Our sole discretion. We will notify you of any changes in add cash limits on the platform.
7.3 The deposits made by You in the Deposit Segment are purely for the purpose of enabling Your participation in the Cash Games and do not carry or generate any interest or return.
7.4 You cannot transfer any amount from Your Clapper Account to the Clapper Account of another registered user except as may be permitted by Clapper.
7.5 You hereby represent and warrant that the payment instrument/mode used to make the payment on the Platform or add cash into Your Clapper Account belongs to You.
7.6 Credit cards, debit cards, prepaid cash cards, and internet banking payments are processed through third-party payment gateways. Similarly, other payment modes also require authorization by the entity which processes such payments. You understand and agree that We shall not be responsible for delays or denials at their end. The processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at Our end.
7.7 If there are any issues in connection with adding cash, You may send a complaint to Us following the complaints procedure provided in Clause 16 below.
7.8 Once a payment/transaction is authorized, the amount is credited to the Deposit Segment and is available for You to play Cash Games. You agree that in the event of Your credit being delayed or eventually declined for reasons beyond Our control, We will not be held liable in any manner whatsoever.
7.9 We have the right to cancel a transaction, at any time and at Our sole discretion, in which case if the payment is successful, then the transaction will be reversed and the money credited back to the original source of payment.
7.10 All funds collected from You are held in trust by Us, and kept unencumbered and separate from Our corporate funds.
7.11 You may Withdraw all or part of the Withdrawable Balance to a designated Bank Account by means of an electronic bank-to-bank transfer.
7.12 At the time of initiating a Withdrawal Request, You are required to provide Us with the details of the Bank Account to which the funds are to be credited.
7.13 A Withdrawal Request will be accepted by Us subject to alignment with the deposit method, Discount restrictions, and/or security reviews undertaken by automated systems and our risk management team. You agree that all Withdrawals You make are governed by the following conditions:
You can Withdraw all or part of Your Withdrawable Balance, subject to the levy of applicable processing fee (depending on the Withdrawal method), and applicable taxes. You are permitted to make 1 (one) Withdrawal Request per day, subject to applicable limits. When Withdrawing funds, payment will be made to You either by electronic wire transfer and/or any other manner in accordance with your preferences and Applicable Law.
Withdrawal Requests shall, subject to Withdrawal restrictions specified in these Terms and the Platform, be processed post Your successful KYC verification.
Withdrawable Balance can only be Withdrawn when You have made at least one cash deposit with Us and thereafter played at least one Cash Game.
Discounts are not directly Withdrawable and are subject to the terms and conditions applicable to their grant.
7.14 On receipt of a Withdrawal Request, and subject to adequate KYC verification, We may disburse the specified amount by electronic means. We also reserve the right to disburse the amount on the financial instrument used to add cash to the Deposit Segment.
7.15 We will attempt to process Your Withdrawal Request in a timely manner, but there could be delays due to the time required for the KYC verification and completing the Withdrawal transaction. We shall not be liable to pay any form of compensation to You for the reason of such delays in processing Withdrawal Requests and remitting payments.
7.16 You can request an online Refund anytime in the following instances:
where the Game is canceled
on account of a technical issue or Service defect solely attributable to RocketMind; or
where the RocketMind risk management team, upon due investigation, discovers a violation of the Platform Policies by the players of a particular game which unduly prejudiced the user entitled to the Refund.
7.17 Upon receipt of a Refund request from You, Your Refund request will be verified, and where accepted, the same will be processed within two (2) working weeks from the date of receipt of such Refund request and the requisite Refund amount will be added to Your Clapper Account.
7.18 When You request for cancellation of any ‘add cash’ transaction on Our Platform, We will process such cancellation request within two (2) working weeks, subject to the cancellation request being made within two (2) hours of the transaction and there being no utilization of the added funds in the interim. Upon successful cancellation, the fund shall be credited to the original source used to add such funds.
7.19 Your winnings may be disclosed to the relevant authorities, and requisite amounts may be withheld from pay-outs, in order to ensure compliance with applicable law and lawful requests from the government, regulatory bodies, or an order of any court of competent jurisdiction. It is solely Your responsibility to deal with all the applicable taxes.
8.1 We require users to undergo an additional online document verification (“e-KYC”) in the following scenarios.
where You place a Withdrawal Request of an amount exceeding the applicable limit exceeding the number of Withdrawal requests as specified on the Platform;
where We suspect or have been notified that You have violated any of the Platform Policies
where You have been identified to be in breach of the applicable add cash or winning thresholds;
as may be required under Applicable Law; and
as may be determined by RocketMind in its sole discretion.
8.2 As part of Our e-KYC process, Our automated system enables a mandatory process for users to upload documents pertaining to their Permanent Account Number (PAN) and Bank Account details.
8.3 The e-KYC documents must be uploaded on Our Platform, and We do not accept submissions in any other form or manner.
8.4 At the time of uploading the document on Our Platform, You must ensure the following:
Documents are valid;
The document is clear and legible, and shared in a jpg, jpeg, or pdf format; and
Documents are not password protected.
8.5 The validation of e-KYC documents may take up to three (3) working days from the date of submission of the documents. We reserve the right to validate the e-KYC document at our sole discretion. You will be notified of the status of verification on Your registered mobile number/email address and/or on Our Platform.
9.1 To be eligible for a Discount or to win a prize or a, You must be a resident of India and accessing the Services from within any part of India other than the Barred States. If You are not a citizen of India, but access the services from within a permitted location in India, You will be able to use our Services and be eligible to obtain prizes or Discounts, and We will process Your Withdrawal Requests in Indian Rupees to any Indian Bank Account in Your name (subject to e-KYC verification).
9.2 When You add cash to the Deposit Segment, You may be allotted certain Discounts depending on the ongoing promotional offer. Such Discounts may be dependent on certain conditions, such as Your continued usage of Our Services or participation in Cash Games, and accordingly, a part of the Discount may be released before or at the time of gameplay settlement. An amount net of such Discount will be considered to have been collected from You in cash for the purpose of financial stake (including Service Fee). Discount may be released before or at the time of gameplay settlement. An amount net of such Discount will be considered to have been collected from You in cash for the purpose of financial stake (including Service Fee). You understand that the Discounts must be utilized within the stipulated claim period, which may differ based on the ongoing offers. Discounts are issued at Our sole discretion and cannot be claimed by You as a matter of right. The release percentage/rate may vary depending on the offer. Discounts shall have such limited validity as may be communicated to You at the time of its issuance.
9.3 You agree that any Discount offered by RocketMind over Clapper would be applied firstly as a Discount against the Service Fee. Further, you agree that RocketMind may permit usage of Discounts to exceed the Service Fees charged from you at its discretion.
9.4 In the event, Your Clapper Account is terminated by You voluntarily or by Us in accordance with these Terms, all Discounts issued to You shall be forfeited by Us and You shall have no right or interest on such Discount.
9.5 Any violation of the Platform Policies at any stage may result in disqualification from receiving the Discount.
9.6 You may win prizes while playing Games on the Platform. Such prizes are subject to the specific terms and conditions communicated at the time of issuance of the prize.
9.7 The prize and the Discount or any other amount or benefit in the Discount Segment is not redeemable for any other prize, nor can it be Withdrawn, or transferred to another user.
10.1 Clapper charges a Service Fee on each Cash Game played on the platform by a user, which may vary depending on the nature of the Cash Game and is subject to change from time to time, as indicated in Clause 10.2 below. Clapper reserves the right to levy different Service Fees for different Games at its sole discretion.
10.2 Users who fulfill certain specific criteria may, at the sole discretion of RocketMind, receive Discounts, or waivers from the Service Fee charged for a particular Game or a set of Games, even after the conclusion of the Game(s). Accordingly, such post-facto Discounts by RocketMind will reduce and reverse a part of the Service Fee applicable to a Game.
10.3 Discounts may be granted to users on the basis of a number of parameters pertaining to usage of the Platform by the user, including the frequency of Games played, participation in tournaments or special Game types, overall winnings, conduct on the Platform, players referred to the Platform, etc. Further, a Discount is revocable at the discretion of RocketMind, and it is clarified that the user has no right to either receive or retain a Discount.
10.4 It is clarified that all forms of Discounts and other promotional offers and rebates offered by RocketMind to a user shall first be applied to the Service Fee and the remaining amount if any shall be applied against the financial stake net of such Service Fee chargeable to such user, and RocketMind has the right to reduce and vary Discounts and promotions accordingly. Further, such Discounts and promotions may be subject to specific conditions, such as usage only in specific types of Games, or restricted usage only after the expiry of a predetermined time period, etc.
Details pertaining to each Game transaction, including the applicable Service Fee for that Game, will be accessible by You on an information panel available before You initiate a Game. The Service Fee charged for each Game transaction, shall be inclusive of the Goods and Services Taxes, at the rates mandated under applicable law. Variations to Service Fees in the manner set out in this Clause 10, may impact the overall transaction details of a Game, including the taxes applicable thereon, and hence you are advised to periodically check the information panel. If You require any further information on any aspect of the Service Fee, including the tax components thereof, You may write to us at hello@clapper.club.
10.6 All Cash Games are subject to applicable taxes and levies. We are legally mandated to deduct tax at source (“TDS”) on winnings of more than INR. 10,000/- (Indian Rupees Ten Thousand only) in a Cash Game or a Contest as the case may be. In these cases, You will be required to furnish Your PAN. Accordingly, a TDS at the rate of 30% (excluding cess) will automatically be deducted from such winnings and the rest credited to the Winnings Segment. These limits and rates are subject to change as per the applicable laws. Clapper’s obligation in this regard is limited to deducting TDS as required by law and providing You with an appropriate certificate of tax deduction. We reserve the right to verify Your PAN from time to time and to cancel any prize should Your PAN be found inconsistent in Our verification process. We shall have no liability or responsibility for Your individual taxation matters.
10.7 When You play a Quiz Game on the Platform, all Your winnings are credited to the Quiz Segment. If You wish to Withdraw such Quiz winnings, You are required to initiate a transfer of such winnings to Your Winnings Segment, and thereafter place a Withdrawal Request. Where Your winnings, less buy-in fee, at the time of such transfer is more than INR 10,000/- (Indian Rupees Ten Thousand only), You will be subject to a TDS at the rate of 30% (excluding cess) on such winnings.
10.8 Users who fulfill certain specific criteria may, at the sole discretion of RocketMind, receive d Discounts from the Service Fee charged for a particular Game or a set of Games in line with the market conditions, business practices and trade parlance, even after the conclusion of the Game(s). Accordingly, such post-facto Discounts by RocketMind will reduce and reverse a part of the Service Fee applicable to a Game, and these updates to the Service Fee will be reflected on the information panel available to each user on the platform.
10.9 Discounts may be granted to users on the basis of a number of parameters pertaining to usage of the Clapper platform by the user, including the frequency of Games played, participation in tournaments or special Game types, overall winnings, conduct on the platform, players referred to the platform, etc.
11.1 If You do not log in to Your Clapper Account at least once in a twelve (12) month period, Your Clapper Account shall be considered inactive and a maintenance fee of INR 250 per year may be chargeable against any funds remaining therein (“Inactive Account Fee”). If Your Clapper Account balance remains negative on the application for more than fifteen (15) days, the RocketMind reserves the right to suspend/close Your account at its sole discretion.
11.2 We reserve the right to suspend or terminate Your Clapper Account if We find that You are violating any of our Platform Policies, or breaching/attempting to breach the security of Our Services in any manner, Your Clapper Account may be terminated immediately and any prize, Discounts or funds therein shall be forfeited.
11.3 In the instance Your Clapper Account is terminated by Us as per Clause 11.2, You
will not be able to use Our Services from the mobile number, PAN, and Bank Account linked to the terminated Clapper Account;
may be permitted to Withdraw the Withdrawable Balance, subject to applicable restrictions.
11.4 Further, if We find that a User is breaching/attempting to breach Our security or privacy protocols, We may, following an internal investigation, decide to undertake a range of actions, depending upon the severity of the detected breach. We reserve the sole right to act and take one or more of the following actions:
We may stop access and usage of Our Services, indefinitely, for such user;
We may permanently terminate such users’ Clapper Account.
We may restrict Withdrawals for such users.
We may demand compensation for the damages to Our Services that occurred because of the breach and prosecute a user for any violation of the law and the Terms if need be.
We can prohibit the user from registering with Us in the future.
11.5 If We have been instructed or made aware of a cyber fraud or any other fraudulent activity related to a User’s account by a governmental, police or any law enforcement authority or agency, then We reserve the right to (a) suspend Your Clapper Account; and (b) transfer any funds lying in Your Clapper Account to such Bank Account as may be instructed by the governmental, police or any law enforcement authority or agency. We also reserve the right to block any and all Withdrawals from Your Clapper Account upon instructions from the governmental, police or any law enforcement authority or agency.
11.6 We may attempt to validate Your Clapper Account via call or email. In the event that We are not able to get in touch with You the first time around, We will make additional attempts to establish contact with You. In cases where the phone number and email address provided by You is incorrect, We bear no responsibility for the Services being interrupted due to Our inability to establish contact with You. In case We are unable to reach You or if the validation is unsuccessful, We reserve the right to disallow You from logging onto Our Services or reduce Your play limits and/or add cash limits till such time We are able to satisfactorily validate Your Clapper Account. In such an event, We will notify You via email of the next steps regarding Your Clapper Account validation. We may also ask You for proof of identification and proof of address from time to time. Where Your access to Your Clapper Account is limited or access to Our Services is restricted as a result of unsuccessful user account validation, We may take seven (7) working days to reinstate complete access to Your Clapper Account and Our Services upon successful validation. In the event that We have made several unsuccessful attempts to reach out to You, We reserve the right to terminate Your Clapper Account and refund the Withdrawable Balance, if any. We will not be liable for any claim, damage or loss accruing to You from such termination or restriction.
You are free to discontinue using Our Services at any time by intimating Us of Your desire to do so by sending an email to Us at hello@clapper.club (“Discontinuation Request” ). Subject to the satisfactory verification of the Discontinuation Request, if there is a positive Withdrawable Balance and/or funds in the Deposit Segment, We will disburse the same to You by online transfer as per the Terms. Provided that any transfer from the Deposit Segment will attract an account closure fee of INR 1,000.00 (Indian Rupees One Thousand Only) or ten (10) percent of the total funds to be transferred, whichever is higher.
You represent that:
12.1 You are eligible and competent to enter into transactions with other users and RocketMind.
12.2 Any information You provide to Us at any time during the access and use of Our Services, whether at the stage of registration or any time thereafter is correct, complete, up-to-date, and accurate. We shall not be liable against any claim relating to the accuracy, completeness, and correctness of any information You provide Us. We may, at any time and at Our sole discretion, require You to verify the correctness, completeness, and accuracy of such information, and to that extent require You to produce additional documentary proof. Where You fail to provide Us with valid documentary proof, We reserve the right to limit Your access and use of Our Services.
12.3 You will protect the information You provide Us. You must never share Your Clapper Account login information with anyone, including any other user of Clapper or any representative of RocketMind. You specifically understand and agree that We will not incur any liability for information provided by You to anyone which may result in Your Clapper Account being exposed or misused by any other person.
12.4 You have the required legal rights in relation to any content that You may transmit, upload, or otherwise make available on the Clapper platform, and such action of Yours shall not violate the intellectual property rights of a third party.
12.5 You shall use Your Clapper Account solely for the purpose of playing the Games offered through our Services.
12.6 Prior to adding cash to the Deposit Segment or participating in Cash Games, You shall be responsible to satisfy Yourself about the legality of playing Cash Games in the jurisdiction from where You are accessing Cash Games.
12.7 You have the experience and the requisite skills required to participate in the Activity and that You are not aware of any physical or mental condition that would impair Your capability to fully participate in the Activity.
12.8 You are aware that participation in the Activity may result in financial loss to You. With full knowledge of the facts and circumstances surrounding this Activity, You are voluntarily participating in the Activity and assume all responsibility for and risk resulting from Your participation or being associated with this Activity or around this Activity, including all risks of financial loss. You understand that RocketMind shall not be liable for any financial loss that You may sustain as a result of participation in the Activity. You agree to indemnify and hold RocketMind, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with Your participation in the Activity.
12.9 You understand and accept that Your participation in a Game does not create any obligation on Us to give You a prize. Your winning a prize is entirely dependent on Your skill as a player vis-à-vis other players in the Game and subject to the Platform Policies.
12.10 You shall not hold RocketMind responsible for not being able to play any Game for which You may be eligible to participate. This includes, but is not limited to situations where You are unable to log into Your Clapper Account or the same may be pending validation or You may be in suspected or established violation of any of the Platform Policies.
13.1 You are solely responsible for the content that You transmit, upload, or otherwise make available on Our Services. By publishing any content on the Platform, You agree to grant Us a royalty-free, worldwide, non-exclusive, perpetual, and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform Your content and to use such content in any related marketing materials produced by Us or Our affiliates. Such content may include, without limitation, Your name, username, profile, or picture and other information provided on the Platform.
13.2 By accessing or using or availing Our Services on open or public platform, or communicating with us on open/public platform/Features, you may be exposed to content posted by other users, over which RocketMind has no control. If you find any aspect of such content offensive or unlawful, you may bring such content to Our notice, and We shall take such actions prescribed under applicable law.
13.3 We may place certain promoted or sponsored content on the Platform (directly or via links to other sites or resources) in conjunction with third parties. We make no warranties with respect to such content and neither do we endorse any information contained therein. We shall not be liable to You for such promoted or sponsored content, and Your interaction with such content or third-party resources shall be solely at Your own risk.
13.4 We may use any content in relation to the Games played on the Platform, including recordings of the gameplay, for Our corporate and marketing purposes, and accordingly, You acknowledge, agree, and consent to our right in this regard.
13.5 Clapper’s Claim of ‘One of the India’s Most Trusted Social Gaming Site/app’ is completely based on the reviews, assessments of Our users and technical or security certificates we have incorporated on Clapper.
14.1 RocketMind shall not be liable for any claim, loss, injury, damages, expenses, or lost profits or winnings, incurred by You in connection with Your use of the Services.
14.2 Notwithstanding anything to the contrary contained in the Terms, You agree that Our maximum aggregate liability for all Your Claims against Us, in all circumstances other than for valid Withdrawal, shall be limited to the Service Fee, less Discounts, or prizes paid to Us over the preceding three (3) months.
14.3 You are solely responsible for any consequence resulting from Your participation in this Activity or being associated with this Activity or around this Activity. You understand that We assume no liability or responsibility for any financial loss that You may sustain as a result of participation in the Activity.
14.4 You agree to indemnify and hold harmless RocketMind against any claims, actions, suits, damages, penalties, or awards brought against Us by any entity or individual in connection with or in respect of Your use of the Services.
14.5 The Platform is offered by RocketMind on an as-is basis and RocketMind makes no implied warranties, with respect to the Service. All implied warranties of merchantability and fitness for a particular purpose or use, are disclaimed. No one is authorized to make any warranty on Our behalf, and users may not rely on any other statement of warranty. However, if there is an error in Our Service, We shall take prompt steps to rectify the same.
14.6 RocketMind expressly disclaims all responsibility and liability for any harm, damages, or loss resulting from Your participation in, or cancellation of, any Game, any activity or transactions with third parties whom You may have connected to through Our Services, and any user-generated content, including any violation of intellectual property rights with respect to such user-generated content.
14.7 The failure on behalf of You or Us to insist upon strict performance of any of the provisions herein or to exercise any option, right or remedy contained herein, shall not be construed as waiver or relinquishment of such provisions, option, right or remedy but the same shall continue and remain in full force and effect. No waiver by You or Us of any provision hereof shall be deemed to have been made unless expressed in writing and signed by You or Us, as the case may be.
14.8 The effective Platform Policies contain all the terms agreed between the Parties regarding the access to and use of Our Services and supersedes and excludes any prior terms and conditions made between You and Us.
15.1 RocketMind and/or its affiliates, as the case may be, exclusively owns all rights and intellectual property of any type throughout the world, including but not limited to patents, trademarks, domain names, trade names, service marks, copyrights, software, trade secrets, industrial designs, and know-how in the Services and underlying technology and documentation therein (“RocketMind Intellectual Property”).
15.2 By virtue of validly registering with Us, You are granted a limited right to use Our Services in accordance with the Platform Policies, and You have no other right, ownership, title, or interest in the RocketMind Intellectual Property.
15.3 The content used on Clapper to produce games are publicly available facts available in public space. Any type of imagery used to produce games are fictional type of work.
15.4 Any picture/name/content uploaded on Clapper through any forms becomes Clapper’s intellectual property by default and Clapper holds right to use them for any purpose including promotion/marketing etc
16.1 If You have any complaint or grievance relating to any aspect of the Services, You may approach Our customer care and grievance redressal team for resolution of such issues by writing to hello@clapper.club.
16.2 You agree that all complaints and disputes at Clapper are to be kept confidential. We will endeavor to resolve all grievances within a reasonable time period, as mandated under applicable law. Any decision taken by Us relating to any complaint will be binding on the user.
17.1 The Platform Policies are governed by and shall be interpreted in accordance with the laws of India.
17.2 Subject to Clause 17.3, any dispute, controversy, or claim against the Us or arising out of these Platform Policies shall be subject to the exclusive jurisdiction of the civil courts at Mumbai, Maharashtra or decided by team Clapper.
17.3 In the event of any legal dispute arising in relation to any aspect of the Platform Policies, or the use of our Services by You, You must provide written notification to Us of the dispute and relevant details. We shall attempt to resolve the dispute through discussions with You, and where such resolution fails to be concluded within thirty (30) days, the dispute may be referred to arbitration. The arbitration shall be conducted before a tribunal of three (3) arbitrators wherein both RocketMind and You shall be entitled to appoint one (1) arbitrator each and the two (2) arbitrators shall jointly appoint the third arbitrator. The place of arbitration shall be Mumbai, Maharashtra or decided by Clapper and the arbitration proceedings shall be conducted, in English, in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The award arising from such arbitration proceedings will be final and binding on the parties, and each party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise.
17.4 Notwithstanding anything in Clause 17.3, RocketMind shall be entitled to seek and obtain from a court of competent jurisdiction, an interim or permanent equitable or injunctive relief, or any other relief available under applicable law, to safeguard its interest, at any time during the pendency of a dispute with You or any other person, and such pursuit of relief shall not constitute a waiver of the arbitration process mandated herein.
18.1 RocketMind is concerned about Your health and well-being, and we constantly take measures to improve the well-being of our users. You are advised to follow Our Responsible Gaming Policy so as to maximize Your health and safety while engaging in online gaming.
19.1 By downloading and/or using the Licensed Application, you agree and acknowledge that
1. You use Google Inc. and its subsidiaries and group companies (collectively, “Google”) can be used as operating system to run Clapper app.